Pricing Policy

Last Updated: 2026-07-21

1. Pricing Model

VORA's paid offerings are divided into the following two categories.

• AI Tool Subscription (Tool-Based Subscription): an offering in which each AI tool is subscribed to individually
• My Storage Capacity Subscription (Storage Subscription): a subscription that expands the storage limit for RAG documents, used by selecting one of the capacity options set by the Company (availability, option composition, and price follow the notices provided within the Service)

Each tool may be subscribed to individually, and a subscription includes the following.

• The usage or number of slots provided for the given tool
• Access rights to the full functionality of the tool
• Friend-sharing functionality (where provided depending on the tool's settings and the Service's policy)

※ The Company may change subscription prices or usage policy according to changes in service operating policy or cost structure. Changes disadvantageous to Users will be announced at least 30 days before the effective date, and the changed terms will apply from the first renewal payment occurring after the announced effective date (a change is not applied retroactively to periods already paid for or to additional top-up usage already purchased). Detailed procedures are governed by Article 11-2 of the Terms of Service.

2. Usage Policy

(1) Usage Deduction Methods

• Call-Based
• A method in which usage is deducted when used within the monthly provided usage (number of calls)
• Usage is deducted only when an AI tool call completes successfully.
• Slot-Based
• Usable based on the maximum number of concurrent task requests (number of slots) provided upon subscription
• Each task request occupies one slot, and the slot is released once the task is completed.
• A slot is not a usage-deduction concept but a concurrent-processing capacity concept.
• Quota-Based — My Storage Capacity Subscription
• A method managed based on whether the total size of stored files is within the limit of the subscribed capacity option
• The concepts of per-call deduction or monthly expiry do not apply; new uploads are restricted once the limit is exceeded.
• If a larger limit is needed, it is used by switching to a higher capacity option rather than by an additional top-up.

※ For Slot-Based tools, the concept of remaining usage is not provided; instead, the number of slots currently in use and the maximum number of slots provided are displayed.

※ For each AI tool, the usage method (call-based/slot-based), availability of additional top-up, availability of friend usage, and similar matters may apply differently depending on the Service's policy.

(2) Monthly Allotted Usage

• Monthly allotted usage is an entitlement that may be used during each billing cycle.
• Any remaining usage not used within that billing cycle does not carry over to the next billing cycle and automatically expires.

※ This clause applies only to Call-Based tools. The concept of monthly usage does not apply to Slot-Based tools.

(3) Additional Top-Up Usage

• Additional top-up usage may be used only during the subscription period.
• If a subscription ends or is cancelled, unused additional top-up usage expires, except where the Company's refund obligation is recognized under applicable law, in which case that governs.
• Additional top-up may be purchased at the User's option only while the relevant AI tool is subscribed to.

※ Additional top-up is provided only for Call-Based tools. Slot-Based tools do not support additional top-up.

※ Usage is deducted only when an AI tool call completes successfully and a result is generated.

※ Call-Based tools: one unit is deducted upon a successful call.

※ Slot-Based tools: a slot is occupied when a task is requested and released when it is completed.

※ Usage deduction draws first from the default monthly allotted usage; once that is exhausted, deduction proceeds from additional top-up usage.

※ Usage is a service entitlement, not a cash-equivalent asset, and no refund or carry-over is provided for unused usage (Call-Based) or unused slot capacity (Slot-Based) (provided that refund eligibility is governed separately by the Refund Policy).

3. Billing & Renewal

• All subscriptions renew automatically on a monthly basis.
• For a month that does not contain the billing date, payment is processed on the last day of that month.
• For Paddle payments, taxes (VAT, GST, etc.) are automatically calculated and charged by Paddle as the Merchant of Record; for PG payments, the Company, as the seller, handles taxes in accordance with applicable law.
• Depending on the payment method and region, payments are processed by Paddle (Merchant of Record) or by an electronic payment service provider (PG company) connected through PortOne (포트원); the method applied to each transaction is displayed on the payment screen. The Company does not directly store or process payment method information.
• For PG payments, recurring payments are made through the payment method (billing key) registered by the User.
• A subscription automatically renews under the same terms upon expiration of the usage period. However, where the Company has given advance notice of a change in subscription terms (see Article 1), renewals occurring after the announced effective date will renew under the changed terms.
• The Company informs Users of upcoming charges by reasonable means, such as email or an in-service notice, before the scheduled automatic renewal date.
• The User may cancel a subscription from the [Settings > Manage Subscription] menu within the Service at least 1 day before the next billing date.
• Upon cancellation, automatic payment will not occur from the next billing date, and the Service may continue to be used for the period already paid for.
• Changing the capacity option of a My Storage Capacity subscription: a change to a higher option (upgrade) applies immediately, and the prorated difference for the remaining period may be charged immediately or added to the next renewal payment. A change to a lower option (downgrade) and cancellation apply from the next renewal date.
• If a payment fails, the subscription is not terminated immediately; automatic repayment is attempted according to the policy of the payment processor (Paddle or the relevant PG company).
• During the repayment attempt period, use of the tool for which payment failed is restricted.
• However, if payment for a My Storage Capacity subscription fails, a 7-day cleanup period based on the default provided capacity applies immediately from the time of failure. During the cleanup period, use of stored data (e.g., reference in AI responses) continues normally and only new uploads are restricted; if payment is restored within the cleanup period, the limit is restored and the stored data remains intact. If payment is not restored within the cleanup period, the oldest uploaded data is automatically deleted first and the subscription is then terminated; any payment made after termination is treated as a new subscription.
• If payment is not completed within the repayment attempt period, the subscription automatically terminates.
• After a subscription terminates, the right to use the relevant tool is lost, and related data processing is governed by Article 4 below and by the Company's Privacy Policy.

※ The schedule and number of repayment attempts are determined by the operating policy of Paddle or the relevant PG company, and the Company does not arbitrarily adjust or guarantee them.

4. Cancellation

• The User may cancel a subscription at any time.
• Upon cancellation, automatic payment stops from the next billing date.
• Even after cancellation, the Service remains available until the end of the current billing cycle.
• If, as a result of cancelling or downgrading a My Storage Capacity subscription, stored data exceeds the new limit, a 7-day cleanup period is granted from the renewal date. If the data is not brought within the limit during the cleanup period, the oldest uploaded data is automatically deleted first, and deleted data cannot be recovered.
• Cancellation does not constitute a refund of an entitlement already provided, and a downgrade likewise does not constitute a refund.
• A refund of a subscription or usage may be processed under the Refund Policy only within 7 days of the payment date and only where the relevant AI tool or usage has not been used at all. The refund processing route follows what the Refund Policy provides for the applicable payment method (Paddle/PG).
• A My Storage Capacity subscription applies the expanded storage limit and begins service provision at the moment payment is completed, so no refund is provided except where the payment is invalid (payment error, duplicate payment, etc.).
• Where use of the Service is restricted or a subscription is terminated due to a payment failure, the Company is not liable for any resulting damages.
• If the User deletes their account, all AI tool subscriptions in use are terminated immediately, and any payment that meets the refund eligibility conditions under this Policy and the Refund Policy is automatically refunded without a separate refund request. Any remaining monthly allotted usage and unused additional top-up usage not subject to a refund expire at the same time as account deletion, and no separate compensation is provided.

※ Given the nature of digital content services, once a User has commenced use of an AI tool or its usage, withdrawal of an offer to subscribe may be restricted under Article 17(2) of the Act on Consumer Protection in Electronic Commerce.

※ The User proceeds with payment after being informed of, and agreeing to, the foregoing during the payment process.

Reference · Per-tool pricing

This table reproduces the per-tool pricing shown on www.vora.im for reference. If it differs from the amounts stated in the policy text, the policy text prevails.

Notice on This Translation